Customer Feedback System Solutions
For long term success of any business continuous feedback from customer or consumer is unavoidable. Getting the feedback instantly after the service is more accurate than getting it later on. Business can improve its product or service based on the data gathered from different customers over time.
Customer feedback is very critical for the service industry. Any service business can use this – retails, restaurants, clinics, supermart, small grocery store, saloon, spa, hotel, bakery, etc.
We at Mobiloitte can design a solution for this with IoT. Using a low-cost device equipped with a touch screen can solve this problem. A business owner can just buy the service from us on a monthly base. He can also customize it to suit his operation. The device can either use Wi-Fi or 3G/4G communication channel. Final data can be viewed either in Mobile or in the web portal. Some additional services can also be clubbed with this – getting a weekly report, email notification, consolidated data from all chain of stores, inventory, etc.