AI Customer Care Bots for Hotel Industries
Mobiloitte’s hotel-specific AI chatbots deliver instant, personalised guest support, significantly enhancing customer interactions. Key use cases include:
- For instance, instant reservation confirmations
- Additionally, real-time guest query handling
- Moreover, efficient room service management
- Specifically, secure OTP-based verification
- Furthermore, multilingual voice-enabled assistance
- Also, automated booking update notifications
- Notably, smart sentiment analysis
- Similarly, conversational guest onboarding
- Likewise, automated reservation reminders