Converiqo AI Workflow Automation Platform
Converiqo AI Workflow Automation Platform by Mobiloitte
Converiqo AI Workflow Automation Platform
Converiqo AI Workflow Automation Platform by Mobiloitte
Enterprise AI Workflow Platform

Converiqo is Mobiloitte’s enterprise AI workflow automation platform built to help organizations automate lead handling, customer support, employee service requests, ticketing, voice interactions, and operational workflows from one governed system.

Unified AI Workflows

Instead of deploying disconnected chatbots or department-specific tools, Converiqo enables businesses to design, deploy, monitor, and scale AI-powered workflows across channels, teams, and enterprise systems.

Built for Modern Orgs

Built for modern organizations, Converiqo supports omnichannel automation, enterprise integrations, RAG-grounded responses, regional data-residency readiness, and industry-specific workflow logic.

Enterprise AI WorkflowsRAG-Grounded AnswersVoice + Chat AutomationCRM, ERP, HRMS & Helpdesk Integrations17+ Industries213 Business Types99.9% Uptime SLA

What is Converiqo?

Converiqo is an AI-powered workflow automation platform that helps organizations bring common business processes into one intelligent automation layer. It can support lead capture and qualification, customer self-service, employee request handling, support ticketing, scheduling, surveys, field operations, call center automation, procurement workflows, vendor service, hiring workflows, and marketing automation.

For Mobiloitte clients, Converiqo works as both a ready platform and an implementation accelerator. Businesses can start with one high-impact workflow, connect it with existing systems, validate outcomes, and then expand automation across departments without rebuilding everything from scratch.

Why Businesses Need Converiqo Now

Many companies already use CRM, helpdesk, HRMS, ERP, WhatsApp, website forms, email, and support tools. The challenge is that these systems often operate separately. Leads get delayed, support tickets move manually, employee requests remain scattered, and teams spend time repeating the same operational tasks.

Converiqo solves this by creating a governed AI workflow layer between users, teams, channels, and systems. It captures inputs, understands intent, applies business rules, routes requests, triggers actions, and hands off to human teams when needed.

This makes it useful not only as a chatbot, but as a complete AI workflow automation platform for business operations.

What You Can Automate with Converiqo

Explore the diverse range of business processes and workflows you can automate. From customer-facing interactions to internal operations, Converiqo acts as the central intelligence layer for your enterprise.

[1]

Lead Generation and Management

Capture leads from website forms, WhatsApp, chatbot, campaigns, landing pages, and other channels. Converiqo can qualify leads, collect required details, route them to the right sales team, trigger follow-ups, and sync data with CRM systems.

[2]

Customer Self-Service

[3]

Employee Self-Service

[4]

Ticketing System Automation

[5]

Contact and Call Center Automation

[6]

Marketing Automation

[7]

Procurement Automation

[8]

Vendor Self-Service

[9]

Survey and Feedback Automation

[10]

Field Force Automation

[11]

Community and Forum Automation

[12]

Hiring and Talent Acquisition Automation

Featured Case Study

See how Mickeyz Tattoo utilized Converiqo AI to orchestrate customer journeys, reduce administrative workloads, and focus on delivering premium client experiences.

By implementing Converiqo AI, Mickeyz Tattoo revolutionized their customer experience and streamlined creative operations.

Prior to this integration, the creative team was heavily burdened by recurring booking queries, consultation scheduling, and manual follow-ups. Converiqo introduced a governed intelligence layer that handles routine inquiries 24/7.

This shift has allowed artists to dedicate their focus back to creative consultations, design quality, and delivering outstanding tattoo experiences, showing that AI can be a powerful growth partner for service-based creative brands.

“
As a growing brand, we constantly look for innovative solutions that help us stay connected with our customers and operate more efficiently. Converiqo has exceeded our expectations with its AI-driven intelligence, workflow automation, and customer engagement.
MT

Mickeyz Tattoo

Brand & Customer Engagement

Enterprise-Ready AI Automation

Governed AI, Not Just Conversations

Converiqo is designed as a governed workflow platform, not just a conversational interface. It can support business rules, workflow logic, routing, approvals, auditability, and controlled automation across teams.

RAG-Grounded Responses

For knowledge-led workflows, Converiqo can use approved knowledge sources so answers remain aligned with business documents, policies, FAQs, product information, and support content. This helps reduce hallucination risk and keeps responses within approved information.

Omnichannel Deployment

Converiqo can support automation across web, WhatsApp, email, social channels, voice, and internal portals, depending on business requirements and integration scope.

Enterprise Integrations

Converiqo can connect with systems such as CRM, helpdesk, ERP, HRMS, and other business platforms using APIs and integration workflows. This helps teams reduce manual updates and maintain consistent data flow across systems.

Regional & Compliance-Aware Architecture

For enterprise buyers, Converiqo’s positioning highlights regional data-residency readiness, compliance-conscious deployment, secure workflow design, and controlled handling of business data.

Ready to Automate?

Start your enterprise AI workflow automation journey today. Get in touch with our experts to see how Converiqo can transform your business processes.

How Converiqo Works

Follow our proven, step-by-step implementation process to successfully automate your organization's business workflows and scale operational outcomes.

01

Start with One Workflow

Mobiloitte helps identify one high-impact workflow where automation can show fast business value, such as lead qualification, customer support routing, employee requests, or appointment scheduling.

02

Connect Business Systems

The workflow is connected with the required tools such as CRM, helpdesk, HRMS, ERP, website forms, WhatsApp, email, or internal databases.

03

Configure Workflow Logic

Routing rules, qualification steps, approval flows, escalation paths, notifications, and handoff rules are configured based on the business process.

04

Deploy Across Channels

The automation can be deployed on the relevant channels such as website, WhatsApp, voice, email, social platforms, or internal portals.

Monitor, Optimize, and Scale

05

Once the first workflow is stable, Mobiloitte helps expand automation to adjacent workflows, additional teams, more channels, and deeper integrations.

Industries Converiqo Supports

Converiqo is designed for businesses that need repeatable, measurable, and scalable automation across customer-facing and internal workflows. It can be applied across industries where teams handle high-volume customer, employee, partner, or operational requests.

Healthcare

BFSI & Fintech

IT & SaaS

Retail & E-commerce

Manufacturing

Education

Real Estate

Logistics

Government

Energy

Professional Services

Media

Why Mobiloitte for Converiqo Implementation

Mobiloitte helps businesses move from AI interest to practical workflow automation. Our role is not limited to platform access. We help organizations implement Converiqo as part of a wider digital transformation strategy.

Define Workflows

Identify high-value workflows for automation.

System Mapping

Seamlessly map and connect business systems.

Configuration

Build automation logic and integrate APIs.

Phased Rollout

Test journeys and safely deploy to production.

Business Outcomes Converiqo Can Support

The best approach is to start with one workflow, measure performance, and scale automation based on real business outcomes.

Faster Response

Improve lead response speed and engagement.

Reduced Workload

Automate repetitive support and manual tasks.

Smart Routing

Intelligently route tickets and employee requests.

Automated HR/IT

Streamline internal employee request handling.

High Visibility

Gain clear insights into workflow bottlenecks.

Consistent Experience

Deliver seamless journeys for customers & staff.

Ready to automate your business workflows with Converiqo?

Start with a live demo tailored to your industry, team, and current systems. Mobiloitte will help you identify the right first workflow, define integration needs, and plan a scalable AI automation roadmap.

Frequently Asked Questions

What is Converiqo?
Converiqo is Mobiloitte’s enterprise AI workflow automation platform. It helps businesses automate lead generation, customer support, employee self-service, ticketing, voice workflows, and operational processes from one governed platform.
What workflows can we automate first?
Most businesses should start with one measurable workflow such as lead qualification, customer support routing, employee requests, appointment scheduling, or ticketing automation. After the first workflow proves value, automation can be expanded to other teams.
How does Converiqo reduce hallucination risk?
Converiqo can use RAG-grounded responses based on approved business knowledge sources. This helps the AI answer from verified content such as FAQs, policies, documents, product data, or support knowledge bases.
Is Converiqo suitable for enterprises?
Yes. Converiqo is positioned for enterprise use cases where governance, integrations, security, workflow control, regional readiness, and measurable operational outcomes matter.
How should a company start with Converiqo?
The best starting point is a focused demo or pilot around one high-impact workflow. Mobiloitte can help map the process, define integrations, configure workflow logic, deploy the automation, and scale it after validation.
Is Converiqo only a chatbot?
No. Converiqo is more than a chatbot. It supports end-to-end workflows such as capturing requests, applying business rules, routing tasks, triggering actions in connected systems, and escalating to human teams when required.
Which systems can Converiqo integrate with?
Converiqo can be connected with business systems such as CRM, helpdesk, HRMS, ERP, website forms, WhatsApp, email, and other platforms through APIs and integration workflows, depending on the project scope.
Can Converiqo support voice automation?
Yes. Converiqo can support voice-led automation for inbound and outbound use cases such as enquiry qualification, reminders, support routing, appointment confirmation, and follow-up workflows.
Which industries can use Converiqo?
Converiqo can support healthcare, BFSI, fintech, IT, SaaS, retail, manufacturing, education, logistics, real estate, government, professional services, and other industries with repeatable business workflows.
Why should businesses choose Mobiloitte for Converiqo?
Mobiloitte brings AI, software engineering, integration, cloud, cybersecurity, and enterprise implementation experience together. This helps businesses deploy Converiqo as a practical workflow automation solution instead of a standalone chatbot experiment.

Talk to Mobiloitte AI Experts Send us an Email