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Category - Healthcare

Client - Abrar

Year - 2024

Country - India

Problem Statement

Hospitals and clinics often operate with fragmented systems across appointments, billing, pharmacy, and records, leading to inefficiency and lack of visibility. Manual processes increase patient wait times, cause billing disputes, and introduce medical errors β€” all of which affect operational performance and patient satisfaction.

Solution Provided

Mobiloitte delivered Health Trust, a comprehensive hospital management system digitizing every aspect of hospital operations β€” from outpatient management and EMR to pharmacy automation and billing. The platform empowers administrators with real-time data insights, doctors with accurate patient information, and patients with transparency and convenience.

Implementation Approach

Modular Architecture: Independent, scalable modules for OPD, IPD, pharmacy, lab, billing, and HR. Digital Registration & Appointments: Online booking and real-time queue management. Electronic Medical Records (EMR): Secure, accessible, and interoperable health records. Doctor & Staff Dashboards: Role-based task tracking and patient load management. Pharmacy & Inventory Automation: Real-time stock updates and automated reorders. Billing & Insurance Integration: Automated invoicing and multi-currency support. Lab & Diagnostics Module: Barcode tracking and instant doctor notification. Emergency & IPD Management: Centralized bed allocation and emergency response. Analytics & Reporting: Actionable insights on revenue, performance, and resources. Telemedicine: Secure video and chat for remote consultations.

Tech Stack Used

Frontend: Angular Backend: Node.js with Express Database: PostgreSQL Cloud: AWS with daily backups Security: OAuth 2.0, RBAC, HIPAA-compliant encryption Notifications: SMS and email alerts for appointments and reports

Quantifiable Outcomes

70% reduction in patient wait times 60% improvement in staff productivity 90% fewer billing disputes 1,50,000+ patients managed within the first year

Client Testimonial

β€œMobiloitte delivered an outstanding solution that has modernized our hospital operations end-to-end. Health Trust is now the digital backbone of our institution, enabling us to offer better care and smoother experiences to patients and staff alike.” β€” Director, Health Trust Hospital

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