The proliferation of smartphones has paved way for field force automation. A combination of mobile apps, global positioning systems, and back-end CRM is helping organizations in effectively deploying their field force. Field force automation reaps the benefits such as an increase in customer satisfaction, improved productivity and reduction in operational cost.
Industry stakeholders and their current business challenges:
- High operating cost.
- Lack of optimum utilization of resources.
- Visualize & Distribute Data
- Increase productivity
To handle such challenges, Mobiloitte focuses on four key areas:
IMPROVE PRODUCTIVITY : Optimize resource allocation based on work orders
REAL-TIME CONTROL : Real-time view of operations through effective communication
OPTIMIZED ROUTING : Routing based on the proximity of the field force
ENHANCED CUSTOMER SERVICE : By improving quality of service enhanced customer experience
Enterprise Mobility Solutions for on Point of Sales:
- Streamline Scheduling Process
- Real-time reporting and analysis
- Easy integration
Innovative Customer Experience Mobility Solutions
- Real-time Update
- Provide Proof of Service
- Streamline Field operations
Connected Mobile App Solutions
- Inventory and dispatch
- Payroll system
- Cloud Integration