Banking & Financial Solutions

Banking and financial institutions require continuous delivery of services. Here mobility and applications emerge as the right solution for them. Customers using mobile banking and financial apps do not just experience high level of convenient but they gradually begin to express loyalty toward particular banking and financial institution, company or brand.

Solutions for The Banking & Financial Services
  • Customer Mobile Enablement : Mobile Apps for customers for easy and instant updates on their account status. Enable financial transactions, portfolio monitoring and advisory on your customers' mobile phones to improve their experience and access to your financial service offerings.
  • Apps for Sales Representatives : Mobile solution for sales representatives that truly helps them in lead management. Sales representatives can use digital presentations & other graphical data to explain financial products effectively & improve client engagement.
  • Smart Support Services : Provide smart customer support services with digital assistants to help customers accessing your services on web/mobile. Implement AI based, humanlike chat bots or integrate quick audio/video call to connect your customers with the support system, instantly.
  • Digital Signages & Kiosk : Transform the ambiance of your branch/premises and increase awareness about your financial products. Digital Signage and kiosks can help you improve customer interaction and facilitate information in a smart manner.
Our Solutions
  • Net banking Portal :Give your customers a sophisticated portal to access their accounts. We build highly-secured and technology-let net banking portals for your customers.
  • Banking Mobile Apps: Give your bank the freedom of on-the-go accessibility. We develop Android, iPhone and multi-platform banking applications.
  • Finance Management Software development : Manage the finances and transactions in your institution effortlessly with the advanced Finance Management Software by Octal IT Solution.
  • Customer Management Solutions: Build and maintain a stronger bond with your customers. Our Customer Management Solutions enable you to build strong customer relationship.
  • eWallet App Development: eWallet is the burgeoning trend in the industry. We create a powerful eWallet application that surpasses the existing competition.
  • Insurance Management Portal: We develop a portal that manages everything at an insurance company. Get advanced access to customer data, insurance plans and more.
  • Enterprise Application Integration (EAI) : Drive your organization with the power of technology. We provide Enterprise Application Integration solutions to streamline your operations.
  • Data Management Solutions: Manage the bunch of data without much effort. The data management solutions by Octal keeps your valuable data secured and make data processing easier.
  • Credit Processing Solutions : Give your customers an interactive platform to check their credit score, and keep track of the credit score of your valued customers.
Challenges:
  • Customer Data Management : Customer’s data is everything for a financial institution. There is a big requirement of a sophisticated technology to manage and safeguard this data.
  • Regulation : Financial Institutions are forced to comply with the rules and regulations imposed by government that become barrier for institutions in tapping new opportunity.
  • Technology Risk : Cyber attack has always remained a big threat for financial institutions and this very reason prevents them from investing in technology.
  • Price pressure : Due to stiff competition, financial institutions are forced to cut their costs, just to stay in business. This eliminates the opportunity of new investment.
Opportunities
  • Unique Customer Experience:Technology-drive solutions are capable of improving the customer experience. Quick turnaround and better decision making can be enabled with technology.
  • Data Intelligence:With the help of a sophisticated app or portal, managing the data becomes quite handy. This also leads to better decision making.
  • Risk Management:Technological advancement allows to cope with the common risks that financial institutions face. This includes data safety, competition and collaboration.
  • Accessibility:Investing in technology allows you to remain accessible by your customers round-the-clock. An app is sufficient for a fruitful connection.
Advantages of Banking & Finance Apps

At Mobiloitte, we have capability to design and develop banking and financial mobility solution with a long list of features, which apart from making banking and other financial transactions easier, also increase the rate of customer-retention.

The best banking & finance mobility solution is one which have following features in it:
  • Easy retention of customers :With mobile apps customers are free to access their accounts anytime, anywhere. They can do a lot of opeartions just by using the app installed in their mobile. This will encourage them to remain loyal towards a particular bank.
  • Reduced maintenance, enhanced speed:Mobile technology has turned quite reliable these days thus it requires less maintenance. Also, almost all smartphones are connected to high-speed internet. This increases the speed of each operation performed by users.
  • Fraud reduction by 20-30% :Unlike PCs which can be used by anyone, mobile are rather personal devices. Users use single device to access services which decrease the rate of frauds from 20% to 30%. This is just not possible with desktop platforms.
  • Reduced operational cost :When customers are able to do almost every money-related operation using their app, they will not need visiting banks. This will automatically reduce the operational cost of banks. This is one big advantage attracting banks to have an app.

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