Chatbots for Retail: What Are They and How Retailers Can Use Them to Spark Sales

Chatbots are grabbing attention and many retail companies jumping into the ‘personalisation’ bandwagon, adopting this innovative technology. Having the capability to inform users, based on preferences it has successfully established a close the gap between online shopping and conversational commerce. Let’s understand what are chatbots? These are computer programs that imitate conversation with people using […]

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